- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- How to contact us
What information do we collect about you?
We collect information about you when you register with us through our website or place an order for our services and enrol onto one of our courses. We also collect information from you via social media when you enquire about our services or send us a private message, or when you respond to adverts we have on 3rd party websites promoting our services.
Additionally, we collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies
How will we use the information about you?
We collect information about you to process your enquiry, your course enrolment and to manage your account and, if you agree, to email you about other products and services we offer that we think may be of interest to you. Once enrolled onto your course, we do share your information with the relevant awarding body of your course, for registration purposes and for the issuing of your certificate on completion of your qualification.
Depending on the course you are enrolled onto, we may, with your prior permission, share your information with potential employers when working in the industry is a mandatory requirement of your qualification.
Firm Training Limited will not share your information for marketing purposes with any other company.
We would like to send you information about products and services of ours which may be of interest to you. In addition, we would like to remind you of upcoming courses, start dates, promotional offers and deadlines for enrolments. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please unsubscribe using: firstname.lastname@example.org and enter ‘Unsubscribe’ in the title.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:
Firm Training Limited, 1st Floor, 12b Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
- By Email: email@example.com
- In Writing: Firm Training Limited, 1st Floor, Unit 12b Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD